Service & Support

Nobody knows receipt printers like Hillside Electronics

For nearly 30 years, Hillside Electronics has built a solid reputation of providing exceptional, rapid service at affordable prices to thousands of businesses nationally. Supporting products from a vast array of manufacturers, we understand that your equipment is mission-critical to your operations, and that's why we treat each repair as if it is our most important.

No surprises with our Flat Rate Service Program

Hillside Electronics is the only company in the industry that adheres to a Flat Rate Service Program. To you, this means one flat rate up front - no hidden costs, charges or surprises. Our Flat Rate Service fees include the costs of all parts and labor, so the rate you see listed is what you'll see on your final bill. It's as simple as that.


A 90-day parts and service warranty applies to all repaired printers, printheads, mechanisms and circuit boards.

Note: Thermal head replacements, cosmetic damages and missing parts may incur nominal additional charges.

Hillside Electronics never outsources repairs to other companies or countries. All repairs are performed in the USA, in our state-of-the-art service center.

Authorized Warranty and Parts Center


Authorized Warranty and Parts Center


800.382.2042
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